SoundCloud Privacy Policy

Welcome to SoundCloud, a service provided by SoundCloud Limited and its subsidiaries, including SoundCloud, Inc.

Your privacy is important to us. This Privacy Policy explains how we collect, store, use, disclose and otherwise process your information when you use soundcloud.com and m.soundcloud.com (together, the “Website”), our mobile and desktop apps (the “Apps”) and all related sites, players, widgets, tools, apps, data, software, APIs and other services provided by SoundCloud (the “Services”). This Privacy Policy applies to any Website, App, or Service that refers to this Privacy Policy, i.e. by linking to it.

This Privacy Policy explains the following, amongst other things:

Information relating to our use of cookies and similar technologies is set out in our Cookie Policy, which forms part of the Privacy Policy. When we refer to the Privacy Policy, we are referring to the Privacy Policy and Cookie Policy.

Please take some time to read this Privacy Policy, along with our Terms of Use, in order to ensure you understand and are comfortable with our use and disclosure of your personal information. If you see an undefined term in this Privacy Policy, it has the same meaning given to it in our Terms of Use.

Please note that this Privacy Policy only applies to the Website, Apps and Services (together, the “Platform”). When using the Platform, you may find links to other websites, apps and services, or tools that enable you to share information with other websites, apps and services. SoundCloud is not responsible for the privacy practices of these other websites, apps and services and we recommend that you review the privacy policies of each of these websites, apps or services before connecting your SoundCloud account or sharing any personal data.

If you do not agree to any of the provisions of this Privacy Policy, you should not use the Platform. If you have any questions or concerns about this Privacy Policy, you can contact us through the Help Center or at dataprotection@soundcloud.com.

Data Controllers

When this policy mentions “SoundCloud,” “we,” “us,” or “our,” it refers to the SoundCloud entity that is responsible for your information under this Privacy Policy (the “Data Controller”).

Our Privacy Principles

SoundCloud is committed to putting its users first and believes you should know what data we collect about you, why we collect it, and how we use and share it. That’s why we’ve designed this Privacy Policy to give you simple, clear, and actionable information about our privacy and data protection practices.

We believe users should also have meaningful choices over the data we collect, use and share as described in this Privacy Policy, your Settings and the Help Center. We encourage you to take full advantage of these tools.

Information We Collect

The personal information we collect is related to providing the Platform and its features and falls into three general categories:

Information You Provide

We ask for and collect the below personal information when you use the Platform.

We process this information in light of our legitimate interest in improving the Platform and giving our users the best experience, and where it is necessary for the adequate performance of any contract between us and you, including but not limited to the Terms of Use. Without it, we may not be able to provide you with all the requested services and features of the Platform.

You don’t need to register for a SoundCloud account in order to visit or use our Platform. However, certain Services require that you register for an account and, by doing so, you will need to provide us with certain information:

Information We Collect Automatically

There is certain information that we collect automatically as the result of your use of the Platform, or through the use of cookies and other web analytics services as described in our Cookie Policy. This information generally includes:

Information From Third Parties

How We Use Your Information

We use the personal information we collect from you, including with the help of automated systems and decision making, for a range of different business purposes according to different legal bases of processing and subject to the choices you make in your Settings.

Sharing of Your Information

This section describes how the information collected or generated through your use of the Platform may be shared by you or by us.

Cookies and Similar Technology

As further described in our Cookie Policy we use cookies and similar technologies (e.g., pixels, local storage, and device identifiers) to recognize you and/or your device(s) on and off the Platform, and across devices and devices. To the extent allowed by your settings or your device, we also allow third parties to use cookies as described in our Cookie Policy in order to track user behavior on and off the Platform in order to show you ads based on your interests and preferences. You can control cookies through your browser and other tools as described in the Cookie Policy.

Information Security

SoundCloud maintains appropriate technical, administrative, and physical safeguards that are designed to prevent unauthorized access, use or disclosure of personal information we collect or store and to ensure a level of security appropriate to the risk of varying likelihood and severity for the rights and freedoms of natural persons that may be involved with our processing operations. We regularly monitor our systems for possible vulnerabilities and attacks. However, it is not possible to guarantee the security of information transmitted over the Internet. You use the Platform and provide us with information at your own discretion and risk.

International Data Transfers

SoundCloud operates globally and may share your information internally within the SoundCloud Group, and third parties for the purposes described in this Privacy Policy. Information collected within the EEA may, for example, be transferred to countries outside of the EEA for the purposes as described in this Privacy Policy. We utilize appropriate safeguards such as Standard Contractual Clauses approved by the European Commission, or another legally approved mechanism, to ensure the lawful transfer of your personal data outside of the EEA.

Children

SoundCloud is not intended for use by children. Anyone under the age of 16 in the EEA, or 13 in the United States and the rest of the world, is not permitted to use the Platform and must not attempt to register an account or submit any personal information to us. We do not knowingly collect any personal information from any person who is under the age of 16 or 13, as the case may be, or allow them to register an account. If it comes to our attention that we have collected personal data from a person under the age of 16 or 13, as applicable, we will delete this information as quickly as possible. If you have reason to believe that we may have collected any such personal data, please notify us immediately at dataprotection@soundcloud.com.

Your Choices and Controls

We do our best to give you as much choice as possible regarding the amount of information you provide to us, and the control you have over that information.

Exercising Your EU Privacy Rights

If you are a user residing in the EU/EEA, you may exercise any of the rights described in this section through the Help Center or by contacting us at dataprotection@soundcloud.com. Please note that we may ask you to verify your identity before taking further action on your request.

Notice To California Users

Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), we are providing the following details regarding the categories of personal information about California residents we have collected or disclosed within the preceding 12 months.

We collected, including through service providers, and disclosed the following categories of personal information:

We disclosed the categories of personal information above, including to our service providers and affiliates, for a range of operational business purposes, including:

For purposes of CCPA, the disclosure of personal information to our advertising partners to provide you with personalized ads may constitute a “sale” in some instances. The personal information disclosed is limited to the following:

We do not otherwise “sell” personal information.

Exercising Your California Privacy Rights

CCPA and other California law provides California residents with the additional rights listed below. You may exercise any of the rights described in this section through the Help Center or by contacting us at dataprotection@soundcloud.com. Please note that we may ask you to verify your identity before taking further action on your request.

Contact Information

If you have questions or complaints about this Privacy Policy or our practices, please contact our Data Protection Officer by email at dataprotection@soundcloud.com or write to us at SoundCloud Limited, Rheinsberger Str. 76/77 10115 Berlin, Germany Attention: Data Protection Officer.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time in our sole discretion. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the Platform and update the “Last Amended” date below. Please be sure to periodically check this page to ensure that you are aware of any changes to this Privacy Policy. Any material changes to this Privacy Policy will be communicated to registered users by a notification to their account and/or by posting a notice of the change on the Website. Your continued access to or use of the Platform after the effective date of such changes will be subject to the revised Privacy Policy.

Last Amended: 18 December 2019

You will find a link to prior versions of our Privacy Policy and a summary of the change(s) below.